Privacy Policy

How we collect, use and protect your personal information.

Effective Date: 3 August 2026  β€’  Last Updated: 3 August 2026

1. Who We Are

This Privacy Policy describes how Starwebx Technologies Private Limited ("Starwebx", "we", "us", "our"), with its registered office at Quaziwalichak, Bhagalpur, Bihar, India, collects, uses, stores and protects your personal information when you visit starwebx.in, contact us, apply for a role, or use any of our services.

By using our website or services, you consent to the practices described in this Policy.

2. Information We Collect

  • Information you provide: name, email address, phone number, company name and message contents when you fill our contact or enquiry forms; resume/CV details when you apply for a job or internship; account details if you register on our platform; and billing details (name, address, GST number where applicable) when you purchase services.
  • Payment information: payments are handled by secure third-party payment processors such as Stripe and other authorised gateways. Your card or bank details are transmitted directly to the processor over encrypted connections β€” we never store your card numbers, CVV or banking passwords on our servers. We receive only limited transaction information (such as payment status, transaction reference, amount, and the last 4 digits of the card) needed to fulfil your order.
  • Automatically collected information: IP address, browser type, device information, pages visited and referring URLs, collected through standard server logs and analytics tools.
  • Cookies & local storage: we use cookies and browser local storage for essential site functions (such as remembering your theme preference and keeping you logged in) and for basic analytics. You can control cookies through your browser settings; disabling them may affect site functionality.

3. How We Use Your Information

  • To respond to enquiries and provide the services you request
  • To prepare quotations, process payments, issue invoices and maintain accounting records
  • To communicate project updates, service notifications and support responses
  • To evaluate job and internship applications
  • To improve our website, services and user experience
  • To comply with legal, tax and regulatory obligations
  • To prevent fraud, abuse and unauthorised access

We do not sell, rent or trade your personal information to third parties for their marketing purposes.

4. Sharing of Information

We share personal information only with:

  • Payment processors (e.g., Stripe) to process your payments securely;
  • Service providers such as hosting, email and analytics providers who process data on our behalf under appropriate safeguards;
  • Legal authorities when required by law, court order or to protect our legal rights.

5. International Data Transfers

Some of our service providers (including payment processors and hosting/analytics services) may process data on servers located outside India. Where such transfers occur, we take reasonable steps to ensure your data receives an adequate level of protection consistent with this Policy and applicable law.

6. Data Retention

We retain personal information only as long as necessary for the purposes described above: enquiry data for as long as needed to handle your request; client and billing records for the period required under Indian tax and company law; and job applications for a reasonable period for recruitment purposes. Data no longer required is deleted or anonymised.

7. Data Security

We use reasonable technical and organisational safeguards to protect your information, including HTTPS encryption across our website, access controls, and reliance on PCI-DSS compliant payment processors. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Subject to applicable law β€” including India's Digital Personal Data Protection Act, 2023 and, where applicable, the GDPR for users in the EU/EEA β€” you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data, where we have no legal obligation to retain it
  • Withdraw consent for processing based on consent
  • Lodge a complaint with the relevant data protection authority

To exercise any of these rights, contact us using the details in Section 12. We will respond within a reasonable timeframe as required by law.

9. Children's Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us personal information, please contact us and we will delete it.

10. Third-Party Links

Our website may contain links to third-party websites (such as social media pages or partner sites). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. Significant changes may be additionally notified via the website or email.

12. Contact & Grievance Officer

For any questions, requests or complaints regarding this Privacy Policy or your personal data, contact:

Starwebx Technologies Private Limited
Quaziwalichak, Bhagalpur, Bihar, India
Email: info@starwebx.in / support@starwebx.in
Phone: +91 92041 42817
Hours: Mon–Sat, 10:00 AM – 7:00 PM IST

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